We understand that sometimes class cancellations are necessary, and this policy describes what happens in the event of a cancellation.
- For cancellations made up to 48 hours before the schedule start time of a class, Babylon Mercantile will provide you with credit towards a future class – this will be in the form of a Cooking Class e-Gift Card. For cancellations made less than 48 hours before the scheduled start of a class, we are not able to offer any refunds or in-store credit.
- (Cancellations or changes can be made (1) in person in at the location of the culinary class or by calling 631-818-1100 and speaking directly to a Babylon Mercantile representative. We cannot accept or honor cancellations made by email or left on voicemail.
- When we cancel a class due to inclement weather, or other circumstances beyond our control (e.g., power outages, facility issues, etc.), we will endeavor to contact you by email or telephone with as much notice as possible and issue a full refund to the original form of payment (or, if you prefer, issue you a refund in the form of a Babylon Mercantile gift card). However, if we do not affirmatively cancel a class by email or telephone and you are unable to attend, our standard cancellation policy applies.
- Covid Cancellations: Please attempt to test prior to 48 before class, if you become ill within 48 of class, please let us know as soon as possible. We will do our best to accommodate. We have a few options you can choose to take advantage of:
Customer can send another party to take their spot(s) - customer will receive 20% of future booking. - or
BM will provide customer withmeal/ingredients in a take home kit & 20% off future booking - or
50% credit towards another class - or
BM will rebook customer into a future class of equal value of BM's choice
Babylon Mercantile reserves the right to modify class menus at any time due to ingredient availability or seasonality.)
The intent of our classes is to teach, the results of a dish or pastry may differ class to class and by student. In some classes, specifically pastry & baking weather may effect the outcome of the recipe.
Classes are generally 2.5-3 hours depending on the menu/class/start time, regardless of time listed on booking, Kids Classes are 1-2hrs
Cooking Class Wavier and Media Release I understand that by attending a cooking class at Babylon Mercantile, . I consent to and allow any reproduction of any and all photographs or video recordings taken of myself or a member of my household during our participation in the Online Cooking Class. I agree to Babylon Mercantile’s right to use or reproduce such photographs and video recordings in any media, including social media or online.
By purchasing this class, you agree to Babylon Mercantile cooking class terms and conditions, including cancellation policies.